Conditions of Use

Thank you for visiting Turkish Magic.

Turkish Magic is an online store for original Turkish goods, designed to provide you, the customer, with a safe and secure way to purchase products 24 hours a day.

Each time you, the customer, use this site and or purchase products from us, you agree to the following terms and conditions.

When you place a purchase order with us you consent to receive electronic communications from us. You agree that all/any communications between you the customer, and Turkish Magic must be for lawful purposes only. You, the customer agree to use our site for lawful purposes only. All information provided by you, the customer, must be true, current and complete. Should we have reasonable grounds to suspect that all/any information provided by you the customer, is untrue, not current or incomplete we reserve the right to report such misconduct to local, national and international law authorities.

We may make available a link to a third party's web site. These links will let you leave our site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for web casting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.

Intellectual property

We are the owner or the licensee of all intellectual property rights (including, without limitation, trademarks and copyright) in our website, and in the material published on it (including, without limitation, its look and feel, brands, logos and trademarks, information, graphics, photographs, content, images, sounds, video, audio, text, layout, logos, button icons and the compilation and organisation thereof, and all intellectual property rights contained therein). Those works are protected by intellectual property laws around the world. All such rights are reserved.

You must not scrape or modify the paper or digital copies of any materials you have printed off, downloaded or extracted in any way, and you must not use any content separately from any accompanying text. Our status as the authors of material on our website must always be acknowledged.

You must not use any part of the materials on our website, services or e-commerce facilities for commercial purposes without obtaining a licence to do so from us. If you print off, copy or download any part of our website in breach of these Terms and Conditions, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You are not permitted to copy, publish or use any of the content in any way, whether personal or commercial, without our prior written permission. 

Wholesale Terms and Conditions

Turkish Magic reserves the right to amend prices listed online or in the catalogue prior to processing the order. The prices displayed exclude GST and shipping costs. The shipping cost is calculated according to the volume of your total order and will be added to your tax invoice.

Product Availability
All our products are imported directly from Turkey and therefore there are times when we will be temporarily out of stock of some items. We can either try and match a similar item or place the item on backorder for you.

All orders must be paid in full before orders are dispatched. All products remain property of Turkish Magic until paid in full. Our available payment methods are direct deposit, credit card and business cheques. Turkish Magic will cancel an order if payment has not been received within 14 days of an invoice being dispatched. In some cases a cancellation fee of $100 may be charged at Turkish Magic discretion.

Returns and Claims
You must notify us within 5 working days of receipt of goods if there is any inaccuracy or defective item (keeping in mind each item is handmade and no ceramic item is perfect), or if any item has been damaged in transit. You may return any inaccurate, defective or damaged item within 14 days of delivery for credit, refund or replacement.